Faq’s2018-04-27T10:45:46+00:00

Faq’s

The factory is located in Pineda de Mar, 50 km from Barcelona. From here we distribute our socks to any part of the world. We work near the factory to design the most comfortable and technical socks for the dancer.

You can receive it in the address you choose and specify in the purchase form: home address, work address, etc.

Yes, we have a real-time traceability system, which will allow you to know both the status and the location of your orders in real time.

Of course! Simply put the complete shipping address in the buying process and our shopping cart will calculate the shipping costs.

The items offered through this website are available for shipment to these 76 countries:

  1. ARGENTINA
  2. AUSTRALIA
  3. AUSTRIA
  4. BELARUS
  5. BELGIUM
  6. BOLIVIA
  7. BRAZIL
  8. BULGARIA
  9. CAMEROON
  10. CANADA
  11. CHILE
  12. CHINA
  13. COLOMBIA
  14. COSTA RICA
  15. CROATIA
  16. CUBA
  17. CZECH REPUBLIC
  18. DENMARK
  19. DOMINICAN REPUBLIC
  20. ECUADOR
  21. EGYPT
  22. EQUATORIAL GUINEA
  23. ESTONIA
  24. FRANCE
  25. GERMANY
  26. GREECE
  27. GUATEMALA
  28. GUINEA
  29. HOLLAND
  30. HONDURAS
  31. HONG KONG
  32. HUNGARY
  33. ICELAND
  34. INDIA
  35. IRELAND
  36. ISRAEL
  37. ITALY
  38. JAPAN
  39. KENYA
  40. LATVIA
  41. LITHUANIA
  42. LUXEMBOURG
  43. MACEDONIA
  44. MALAYSIA
  45. MEXICO
  46. MOROCCO
  47. NEW ZEALAND
  48. NICARAGUA
  49. NIGERIA
  50. NORWAY
  51. PANAMA
  52. PARAGUAY
  53. PERU
  54. QATAR
  55. ROMANIA
  56. RUSSIA
  57. SAUDI ARABIA
  58. SENEGAL
  59. SERBIA
  60. SINGAPORE
  61. SLOVAKIA
  62. SLOVENIA
  63. SOUTH AFRICA
  64. SOUTH KOREA
  65. SPAIN
  66. SWEDEN
  67. SWITZERLAND
  68. TAIWAN
  69. THAILAND
  70. TUNISIA
  71. UKRAINE
  72. UNITED KINGDOM
  73. UNITED STATES
  74. URUGUAY
  75. VENEZUELA
  76. VIETNAM
We accept Visa, Mastercard, American Express and Pay Pal for online orders.

The system will automatically calculate the shipping cost depending on the volume, weight and destination of the purchased products.

Example of rates, for a mono-package up to 1 kg (weight approx. Up to 10 pairs of socks and minimum price unit).

  • Spain: € 5.
  • European Union: € 9 – € 21.
  • Rest of Europe and United States: € 24 – € 30.
  • Rest of the World: € 25 – € 75.

Tax and duty charges for overseas orders will be borne by the buyer.

Delivery times may vary depending on the area, Peninsula and / or Balearic Islands, between 2 and 4 working days. In these countries. (2d), FR (3d), DE (4d), IT (4d), BE (4d), GB (4d), NL (4d), LU (4d), AT (5d) PL (5d), CZ (5d), DK (5d), HU (5d), CH (6d).

All shipments are subject to availability. In case of a stock error if we weren’t able to send your order immediately we would notify you by email to inform you of the estimated delivery date.

If there is a problem, before considering that a shipment has been lost remember the delivery times for standard shipments. Remember that the maximum period to claim that a shipment has been lost is 30 days for Spain and 60 days for other countries. If the deadline to claim has expired, the claim will not be considered.

Please note that we can not add any additional shipping instructions to your package. We advise you to either leave a note on your door for the postman or, if you are not at home on the day of delivery, the postman will leave a notification so you can contact your office to collect the package.

Look in the “sizes” section and choose the one that best suits your current shoe size.

Our socks will shrink slightly, but also maintain a good elasticity. For better adaptation to the foot, opt for the smaller size.

We still do not have socks in any store but if you think you may be interested in the store that you have near home or if you are a dance store and would like to have our products, send us an email to info@dance-socks.com and we We will contact you.

Yes, as long as the conditions mentioned below are followed.

– Our products are considered products for personal use, so no returns of incomplete, dirty or damaged items will be accepted. No refunds will be accepted for garments that have been used.

– Items must be kept as received, with their condition, packaging and either original packaging or box.

Dance socks bcn reserves the right, at the discretion of the responsible and specialized team of our e-shop, will carry out an inspection and verification of the suspect and fraudulent returns, used or in poor condition, in cases of doubt.

The customer should only accept packages without visible signs of wear. If the customer decides to accept visibly damaged items, it should be noted on the delivery form next to his signature.

If it is detected that the product has been affected, the customer must immediately send an email to info@dance-socks.com, attaching images of both the packaging and its contents. All original packaging must also be retained. We will do our best to remedy the situation as soon as possible.

The deadline for any return is 15 days from receipt of the purchase.

You must follow the following instructions:

– Send an email to info@dance-socks.com with the reasons for the return. The “subject” must include: RETURN + No. Order + item.

After verifying all the data, we will respond to confirm the return and we will send a carrier to collect your package in the following 48-72 hours.

Returns are always free. The amount of the shipping costs of the order received will not be refunded.

Once we have received the returned package, we will make the verification of the items to proceed to the approval of the return. As long as everything is in perfect condition, you will receive the amount in the same way in which you made your purchase. The refund will be made at your C.C .. For any kind of inquiry please contact dance socks bcn.

In dance socks bcn we reserve the right to refuse any returns sent after the deadline, fraudulent or items that are not in the same conditions in which they were received.

An intense work on the class floor?

Dance socks bcn designed by and for professional dancers that you can use in your dance classes. We want our socks to be the perfect accomplice of your movements.

Contemporary

Ballet

Flamenco

Pilates

Yoga

Care instructions for my dsb socks

The dsb socks are crafted to respond to intense work on the class floor. They are technical garments and therefore some care must be taken. The shelf life may vary depending on the attention and care of your socks.

LEARN MORE

Subscribe to our newsletter and get special offers!